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Shipping & ReturnsHow to Order!  

Usually the Free Shipping does not mean the safe shipping, we usually judged the destination to send the packages by which shipping way, we do business for many years, so have many experiences to send the packages in the very safe way, thanks.

Delivery charges are as follows:

Items in an order Shipping Cost
the first item
US$20
the additional items US$10/PCS

Destinations Shipping ways
United States, Canada, Australia, France, Germany, New Zealand, Ireland, Indonesia, Finland, Greece, Luxembourg, Malta, Norway, Sweden, Spain, Austria, Japan, Singapore, Malaysia, Philippines, Turkey, India, Chile, Argentina, Mexico, Poland
EMS/DHL/UPS
Italy, United Kingdom, Portugal, Switzerland, Denmark, Belgium, Netherlands, Venezuela, Brazil DHL/Fedex/Fedex/UPS
United Arab Emirates, Hungary, Russian Federation, Cyprus, Kazakhstan, Saudi Arabia, South Africa, Bahrain, Kuwait, Croatia Etc. EMS/DHL/UPS/Aramex

VoguekingBags currently ships small and medium sized orders by international logistics companies, mainly by EMS, UPS, DHL and TNT.

Our products are shipped out every day, from Monday to Saturday, except holidays. Once your order is shipped, you will receive an email from us. In this email, there should be tracking information for your packages as well as the website in which you could track the package. Please check your junk box if you can't receive the e-mails. 24 hours after you receive your tracking number, you will be able to track your order online at http://www.ems.com.cn/english.html

The total delivery time is separated into two parts, the processing time and the shipping time. The processing time is the time from when your payment is received to when we gather all the items and package them, which takes approximately 1 to 2 working days. The shipping time is the time it takes for the package to be delivered by the couriers to the final destination. Delivery times vary depending on the country of destination. North American and Asian orders will usually be delivered within 4-7 days of the shipped date. All other orders will be delivered within 7-14 days of the shipped date.

Orders will be shipped via EMS as gifts or via TNT as samples, so there won't be any tax charged on the packages. The Package will be sent by courier to your door. Please make sure you have entered the correct shipping address and contact number. We are not responsible for reshipment if you provided us with an incorrect address. Shipping with couriers is insured. Any missing issues reported, we will reship your order immediately at our expense.

  • Return & Exchange

We are confident of our top product quality and excellent customer service, our customers will simply be satisfied with their purchases by us.

But in case a customer wishes to return or exchange the order, we offer:
1. Refund: 14-DAYS money back
2. Exchange: 15-DAYS exchange
from the day customer received the package.

How to return or exchange?

1. please make sure the item(s) you would like to return or exchange is/are NEW, UNUSED and can be sold again;
2. contact us by mail voguekings@hotmail.com to get our informations for return or exchange;
3. you may exchange the item for any other product in Vogueking at the same or lower price. If you exchange for a cheaper item, the remaining balance will be refunded to your credit card;
4. shipping-back costs are at the expense of customers. But if the item that you are returning or exchanging, is defective or shipped wrong, we will pay a half of shipping-back costs at least;
5. please insure the package. We are not responsible for shipping damages;
6. mail us the tracking number of the package after you have sent the item(s) back;
7. we will refund or exchange the item, once we have received the parcel;
8. please allow 1-2 weeks for the refund appearing on your credit card statement;
9. All returns or exchanges are due to a 15% restocking fee. But if the item that you want to return or exchange, is defective or shipped wrong, you don't need to pay the restocking fee;
10. we will not accept any refund or exchange, which was not proceeded in the way set forth.


  • What You See Is What You Get

Customers may be worried that they will receive the items which are different from that displayed on the website. We know that many customers have experienced, they paid the price for a real leather bag on other sites but received a cheap PU leather bag. So, customers should be cautious by choosing the trusty online dealer. Vogueking guarantees, what you will receive are just the ones displayed on our website. What you see is what you get!

Tracking websites:


EMS: http://www.ems.com.cn/english.html

DHL: http://www.dhl.com.hk/en.html

TNT: http://lit2.tnt.com.cn/tracker/trackandtraceInit.do

Fedex: http://www.fedex.com


USA: http://www.usps.com/

UK: http://www.parcelforce.com/

Ireland: http://www.anpost.ie/AnPost

Canada: http://www.canadapost.com/

Australia: http://ice.auspost.com.au/

New Zealand: http://www.nzpost.co.nz/Cultures/en-NZ/

France: http://www.fr.chronopost.com/fr/

Italy: http://www.poste.it/online/dovequando/paccocelere1.shtml

Germany: http://www.gdsk.de/eng/index.html

Portugal: http://www2.ctt.pt/fewcm/wcmservlet/ctt/index.html

Spain: http://www.correos.es/dinamic/plantillas/home1.asp

Denmark: http://www.postdanmark.dk/tracktrace/indexUK.jsp

Switzerland: http://www.poste.ch/

Norway: http://www.posten.no/Portal/

Finland: http://www.posti.fi/

Belgium: http://etracker.emstaxipost.be/index.asp?lang=fr

Luxemburg: http://www.ept.lu/?lm1=75769FAD20A1

Austria: http://www.post.at/

Russia: http://www.ems-garantpost.cnt.ru/

Mexico: http://www.sepomex.gob.mx/Sepomex/Servicios/RastreoEMS/

Poland: http://www.pocztex.pl/

Greece: http://www.elta-courier.gr/


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